What We do for our students?

We assess the students' capabilities and strengths in particular areas, which helps us to identify various options for the students. And thus students can choose a program from these options and identify institutions of their choice. Many students feel that they cannot do IT or Computer Science programs if they have their degrees in the fields other than Computer Science or IT. But it is not true as there are programs through which students without Computer or IT background can do their studies at master level in Computer or IT fields.

There are a number of other queries, such as the outcome of the course, value for your money and so on, which we believe cannot be answered through correspondence. Therefore, we encourage students and parents to meet us personally and have answer to all of their questions.However we are providing info on some of the most common questions from students.

Our services such as E-lodgments of visa applications are FREE OF COST

Interested students should advise us of their address so that we can invite them for free counseling during the next visit of our Director or Senior Counselors to their cities.

FOLLOWING SERVICES ARE PROVIDED BY  ALL OUR OFFICES AT NO COST TO STUDENTS

FOLLOWING SERVICES ARE PROVIDED WITH CONSULTANCY CHARGES

• Visitor Visas for Dependants and Parents of Students currently studying or Settled in Australia and New Zealand.
• Student Dependant Visas for Spouse and Dependants of Students currently studying in Australia.
• Spouse Dependant Visas for Dependants of Students who have already obtained Permanent Residency or Citizenship in Australia.
• Parent Migration for Parents of students settled in Australia
• Migration Visas for Selected Skilled Occupations for Australia.

Additional Information:

*Separate application forms (48 R and Details of relatives) and individual DD has to prepared for each applicant if traveling with family.

** Family members (Husband, wife and children) can be included in single application and the above mentioned application fee is applicable i.e. no separate DD has to made for each individual.

REFUND POLICY OF KANGAROO STUDIES PVT. LTD. (KSPL)

The refund policy does not cover the following:

• Visa Application charges paid to respective Visa Office

• Any amount paid through us to the University/Institute through us but not to us.

The KSPL processing charges will be refunded as per below policy;

• No refunds

• If the applicant withheld any important information necessary for processing of the application.

• If there is any change in the immigration policies and the applicant withdraw the application due to this reason.

• Delay in processing time.

• Delay in processing application by Institute/University.

• Delay in processing application by High Commission of any country.

• Rejection on basis of non-genuine/non-verifiable documents submitted.

• Rejection on basis of interview conducted by High Commission of any country.

• Rejection for offer of place by an Institution or University.

• Rejection for Confirmation of Enrolment by Institution or University.

• Rejection of VISA application or offer letter application due to any changes beyond agency's control.

• Any amounts paid to book accommodation, travel, pickup via the agency.

• For loss of any document in circumstances beyond the control of Agency.

• Rejection of offer of place or VISA application due to any changes in the applicant's/client's circumstances that are not reported/updated to the agency in writing.

• Partial refunds
  • Maximum Upto 50% percent of the processing charges will be refunded in case the visa application is declined due to an error on part of visa application processing by Kangaroo Studies Pvt. Ltd. which includes the below mentioned points and no other kinds of errors is acceptable
    • Include any unacceptable document with visa application
    • Error in calculation of funds required for visa purpose in case of student visa application

• In case the applicant withdraws the visa application due to change in any of his/her circumstances before or after the file lodgement Rs. 10,000/- will be charged from the applicant.

• Full refunds

• If the applicant wishes to withdraw the application due to any unforeseen circumstance like death of an immediate family member, the full processing charges would be refunded provided the applicant provides the necessary and sufficient documentary evidence to support the claim.

Important:

• The applicant needs to submit written application to refund.

• All applications will be responded back within 10 working days after receipt of complete supporting documentations and written application by the student.

• The complete refund application needs to be forwarded to

Kangaroo Studies Pvt. Ltd.

203, DDA Tower II,District Centre

Janakpuri

New Delhi-110058 

Telephone: 91-11-45594559, DDI-45594570

Fax: 91-11-25536114